Worst customer care worldwide

<p>I was contacted in March by Vodacom regarding an upgrade and migration of my contract with them. The package offered sounded great, so I said yes. Come the first of April I discovered that I was migrated to a contract that I later found out is for businesses only, and gas been discontinued; the messenger call package. I have been battling ever since the first of April this year to get my number migrated back to a working contract and to get my account sorted out. Every time I contact the call centre I need to repeat my story, just for them to tell me that they can't help me....</p> <p> </p> <p><br />I get passed around, and told they will call back, and they never do. I was charged ridiculous amounts for April and May, while being on the incorrect package that didn't allow me to utilise my phone. Then I was told I wouldn't be debited in June, just to be charged. Now I'm sitting in the month of July and I still cannot recharge my own phone and am sitting with an insane contract account balance, and no one saying anything for reimbursing me for all the inconvenience and mistakes on their part! I'm so tired of being passed from person to person and no one taking responsibility for their mistakes!! Absolutely the worst service I have ever received from any institution or company!! </p>