Worst customer care

I have been a client with vodacom for more than 10 years and the miost annoying part is to dela with their customer care team. A few years ago I had to put myself underdebt review and when it was time to upgrade i decide not to but to keep the flexi 300 package with them so I still have something with them. In November last year I was off debt review so i decided to apply for a phone to which they declined me saying I have no credit record but i been their client for years. Fine so there was a promo Vodacome had for 30G data for R139.50 i then took and decided to then cancel the Flexi 300 only. Not once did the guy tell me that the data plan is dependant on me having the flexi plan. Even the cancellations documents only had the flexi 300 to it. To my surpise everything has been cancelled. Honesly maybe this is a blessing in disguise cause now i dont have to deal with vodacom and their team any longer