AH
Adele H
1 reviews | Active since Jun 2016
20 Feb 2021, 11:42
WORST CUSTOMER CARE EVER!
I have never struggled this much to take out a contract. 3 HOURS of phoning...either no on is answering or in the middle of conversation the phone dies. I am past frustrated. So will try MTN now.
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Replies (2)
Vodacom's replyOfficial
20 Feb 2021, 16:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 16:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AH
Adele H's updateReviewer Update
22 Feb 2021, 11:26Up to now...not one phone call....clearly not interested in my business.
AH
Adele H's update22 Feb 2021, 11:26
Reviewer Update
Up to now...not one phone call....clearly not interested in my business.