worst customer care ever

Hi vodacome it's been a week now no one from your team is willing to assist me. Twitter Vodacom is really embarassing because they act like they want to help and send you back to failed system of your branches.

I have claimed my phone weeks ago, and this my second complain without any of your employees bothering themselves.

I have sent an email twice to Grace Mapeta, Mpofu and Kenaope.

It's over a week now they ignore my emails. What's the point if Vodacom complaints is going to send complaints to them and do nothing?

Guys I pay for my insurance and never missed a payment. Kindly give me my money for my phone, I'll purchase one myself because no one from Vodacom is willing to assist. And it's sad if my surname was Van Wyk you would have assisted a long time ago.