BF
Brandon F
1 reviews | Active since Jun 2012
21 Oct 2024, 12:35
WORST CUSTOMER CARE
WORTS CUSTOMER CARE! We were contacted to do an upgrade on 2 of our cellphone numbers. The upgrades were done on the 7th of August and since then we have been struggling to get the promised deal. We have phoned Vodacom 3 times a week since the 7th of August with no feedback or results. Is that not why the calls are recorded? When will we get what we were promised ?
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Vodacom's replyOfficial
22 Oct 2024, 09:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2024, 09:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team