Worst customer call centre agent I have ever spoken with

<p>During the security questions I was asked to name the package name. I could not remember it. She also asked my postal address and I told her my post box was closed but I still have the same street address. The call centre agent then refused to assist me, and believe me she was very sarcastic. When I asked to speak to her manager my phone call was disconnected. Is this is how Vodacom treats its clients? This contract will be cancelled as soon as the 24 months are over. And all our other vodacom contracts, including my husbands' two, my son and my daughter's contracts will closed. </p>