Worst courier service

@Vodacom: You guys should seriously consider changing to different courier service.

SkyNet is the worst courier service I ever encountered. I got an sms that my parcel(ref ***) will be delivered on Monday 7 November between 08h00 and 17h00. Nobody pitched.

Early Tuesday morning I got another sms that my parcel will be delivered on Tuesday 8 November between 08h00 and 17h00. @07h30 I phoned them to confirm that they will deliver. The call center said they will get back to me within 15mins. Never received a call back. Around 14h00 I phoned again, same story will get back to me and I never received a call back. Around 16h45 I phoned again to hear why the parcel isn't delivered yet, and for the 3rd time the call center told me they will find out and get back to me. They never did and the parcel wasn't delivered. Late Tuesday Night the tracking status was updated that "Delivery failed: Consignee was not available" - THIS IS THE BIGGEST LIE. I WAS AVAILABLE THE WHOLE TIME. HOW CAN YOU LIE LIKE THIS???????? I never received any feedback from the callcenter.

This morning(Wednesday 9 November) I received another sms that my parcel will be delivered on Wednesday 9 November between 08h00 and 17h00. Parcel still not delivered