Worst contract, worst customer service, data *****ing and headaches
<p>Firstly I have called your store in East Gate about 7 times in the past hour and no one has bothered to answer. I want to do an upgrade but if no one is going to answer should I ever bother upgrading with the worst cellphone network in South Africa?? Previously when visiting the store to see a demo of the phone I'd like to get I was told by one of the employees that he is 'too lazy' to find the demo. My God, we have no jobs in South Africa we part of a crisis and one of the biggest cellphone networks chooses to employ people that are 'too lazy' to do their job. I will be terminating my contract with you guys, since no one is answering my calls I can't go ahead and request my upgrade. Good job Vodacom on being the worst company I have ever dealt with! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Tamzin
Kindly be advised that feedback has been sent to you via Email.
Regards,
RJ
Dear Tamzin
Kindly be advised that feedback has been sent to you via Email.
Regards,
RJ
