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Erica N
1 reviews | Active since May 2016
09 Jun 2021, 10:41
WORST COMPANY WHEN IT COMES TO AFTER SALE SERVICE
Still no call back from Vodacom for Months on end after delivering a faulty laptop and now I'm oayi g for something justying in a box. Disgusting service, this is when you realize you are just a number to them. Not a single soul has bothered to contact me which still shows they sell faulty products to unsuspecting people. One just have to look at their complaints on Hello Peter to see this us a *** Company. Stuck for 3 years with this now. I can either pay to get out of the contract for something I cannot use. Be careful with what you guys get from Vodacom.
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Replies (1)Vodacom's replyOfficial
09 Jun 2021, 10:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2021, 10:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
