AP
Anton P

1 reviews | Active since Jul 2016

26 May 2021, 19:22

Worst company to do business with.

A month or so ago I got a contract with a laptop for my sons studies. Upon receiving this laptop I tried to get it to work but no avail. I returned the laptop within the 7 days return agreement and cancelled the contract. After a long struggle I received an sms that they have received the returned laptop. I have now logged numerous calls, in vain, to remove the contract from my name and as of now they are going to deduct R 11200 from my account for the cancellation of the contract. Now, I am not frustrated, I am super ****ed at the pathetic service from this company. I would like to urge you, who ever reads this, to seriously reconsider if you want to do business with Vodacom. It’s high time that the ombudsman and competition commission takes a long hard look at the dealings of this company. Sort out your ****!!!!!

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Replies (1)
Vodacom
Vodacom's reply27 May 2021, 07:14
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team