Worst company to deal with, they simply don’t care

Vodacom fibre is the worst company to deal with. I called on the 27th of January to notify them of relocation and I still don’t have WiFi at the new address more than a month later. I’ve made several calls to Vodacom and keep being told that they are busy with it, not once has anyone from this company called me to update me or just to assure me that something is actually happening. All of this silence from them but they did not hesitate to debit my account at the end of January. I really regret choosing Vodacom as a service provider. Dealing with them always frustrates me and the managers are always too busy to speak to customers.