AM
Aubrey M

1 reviews | Active since Nov 2021

29 Nov 2021, 08:39

Worst company to bring in your life

I am only selecting one star because it is not possible to not select anything. Worst network provider ever. I had a Data contract with them which they have been making it difficult for me to cancel. The contract finally came to an end in October 2021. Yesterday I was at a shop and was advised that I can’t apply for a contract because Vodacom Blacklisted me. I called Vodacom today and they have been cutting my calls since and when someone finally answered she said I owed them R10.00 I asked what is it for she doesn’t know. Okay how can I pay it 🤷🏽♂️She doesn’t know then she hangs up the phone. I am blacklisted for R10 which they didn’t even try to collect. Now my life is ruined for R10

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2021, 10:07
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team