Worst company in the world

Vodacom is absolutely the worst service provider you can have. We call to cancel our WiFi on the 7th August and they told us that they won't allow it. So we told them to move our WiFi to the new house before the 30th August. We are still sitting 12 days later eith nothing being done besides an instillation that isn't working and they won't release our line so we can get a new company who actually wants to help us and get wifi. I have been driving up and down for 2 weeks now because Vodacom messed up on their side which they had just admitted today on a call and said they messed up the instillation and now have had to load this as a new instillation. We have had to call everyday which has been a good R100 airtime at least R500 data latter and they can't tell us when they are going to fix this problem and actually give us a router so we can have WiFi. We have spoken to at least a good 15 or 20 technicians who couldn't get their stories straight and all say the same thing. It is a new story with every person you talk to. Vodacom please explain? Is this how you treat a customer and you are just happy to take our money and you don't care!!!!