Worst company in South Africa

<p>I phoned the vodacom call centre to migrate my contract to a different package on the 28th of February, they informed me it was too late in the month and I should try earlier the next month, on the 17th of March I phoned them once again, everything was set, my package migration was on its way. On the 1st of April I received a phone call and realised my caller line identity was switched of and I received an sms saying my vodacom email account was cancelled. I phoned their contact centre, they informed me everything was fine, after that I couldn't make or receive any calls or connect to the internet. A few hours later and numerous calls to vodacom, I got my first call in to the phone, but still, couldn't make outgoing calls or use the internet. I spoke to a few people regarding my problem, all of them said they don't know what's going on and they'll have to make a service request which can take up to 7days to be resolved, 7 days without the use of my vodacom contract that is paid up to date with no arrears. On the 2nd of April I went to the vodacom shop in the Kollonnade in Pretoria, the consultant there was rude and really in no mood to help clients, only saying that he can't assist as the sytem is off line.</p> <p>This morning, the 3rd of April, my phone is still not working, everytime I phone in to the contact centre, after explaining my problem, they drop my call. This is not what I signed up for Vodacom. Get your service straight.</p>