CN
CRAIG N

1 reviews | Active since May 2011

17 May 2018, 13:06

Worst Company in SA

Arguable the worst business in South Africa !!!- never resolve queries, never call back, never reply to emails even when they request them, refuse any face to face meetings, rude consultants - The whole business is structured so that there is no accountabilty - The companies Mission statement is to so frustate their customers that eventually they stop calling in and the they can say " complaint Resolved" - go to any other Company but them -. Ps This will result in one of those Heartfelt generic responses!!!

0
Replies (3)
Vodacom
Vodacom's reply17 May 2018, 13:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 May 2018, 16:06
Official

Good day

We regret taking note of your experience. This matter has been handed over to our business accounts section for review and feedback. We will follow up to ensure that feedback is received.

We apologise any inconvenience caused.

Regards

Moddy

CN
CRAIG N's update23 Jul 2018, 11:40
Reviewer Update
2 months later and nothing as usual - Well done Moddy , you have managed to generate a generic response and nothing else - Pat yourself on the back for a job well done !!!! This company prides itself on providing no service, they embrace their incompetance and mediocrity - their arrogance and lack of concern for a customer is astounding !!!!! - take your business anywhere else but not Vodacom