1 reviews | Active since Jan 2015
Worst company i have ever done business with.
<p>i have been a loyal customer of vodacom for aprox 10 years with an average spent of about R7000.00 per month and i still get treated like ****.</p> <p> </p> <p>i was retrenched 3 months ago and notified vodacom about my current problem, vodacom was so helpfull they blocked my number so now i am not able to to take calls or make them but i still get invoiced the full amount even though i am not able to use my phone.</p> <p> </p> <p>i phoned vodacom to make payment arrangements with them as i started a new job and my phone was unlocked for 12 hours after which it was locked again. my current sutuation with my new employer is that i will most probably lose my job after today as they cant get hold of me.</p> <p> </p> <p>i phoned vodacom 7 times today to try and resolve this with no awnswer from them. this is most probably the most money hungry company i have ever dealt with as they have no problem charging you for services you cant even use and most probably costing me my job because of their lack of following clear instructions.</p> <p> </p> <p>so thank you vodacom for again not coming to the party.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no feedback from vodacom, cant expect anything else from them.
Still no feedback from vodacom, cant expect anything else from them.
