Worst company ever

<p>I have a contract with vodacom,last year October my phone just stopped working,could not charge nor switch on,I went to the nearest store and theyou booked in the phone(job no ********** 3,the phone was sent back and forth because vodacom did not want to account to anything,eventually I got a replacement phone in March with a new battery,bear in mind that I was paying for that phone in the 4-5 months that they chose to keep it,the phone did not even last a month,then it was back to not charging and switching on,went back in May and the phone was booked in again and this time I didn't even get a job number,they sent back the phone saying I need to buy a new battery because the battery is dead and out of warranty so they can't replace it,so the "new" battery they gave me was damaged definitely and they could not careless and when I complained I was told to go to the repair centre myself which I could not do at that time as I was pregnant and close to my delivery date and only recently I was able to attend to this,went to another store and they booked in the phone again job no ********** 9 and the repair centre manager refused to change the battery still after being told the whole story,I am so furious,to me once again vodacom has proven that they don't care about their customers,how can they give me a damaged battery and claim that I am the one who damaged it I might have charged it incorrectly,am I that stupid,all of a sudden I don't even know how to charge a battery.</p>