MT
MACHERIES T

1 reviews | Active since Mar 2015

09 Dec 2015, 08:13

Worst company ever

I've regretted signing up with Vodacom since the first day!!<br> Their call centre service is absolutely terrible! From phone getting cut to it taking so long just to sort out the most simple problem!<br> I've arranged with them that I will pay them via EFT, but they keep debiting my account! I've spent 35 mins on the phone this morning to try and sort this out but I got absolutely nowhere!!! <br> I can't believe how many times in the last few years I have lost it completely with this company! And obviously they make it impossible to cancel!<br> It took me almost 3 years just to get them to change my e-mail address and send me accounts and this also only happened because I stopped paying them!! <br> I fail to understand why this is so hard! I've already cancelled my wifi with them and can't wait for July to cancel everything and have this company out of my life!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2015, 08:27
Official
Hello MACHED01,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team