lL
lana L

1 reviews | Active since Jul 2016

08 Jul 2016, 08:48

Worst Communication company I have ever dealt with!!!!

<p>Spoke to Vodacom ealry Monday morning to be told a new phone via upgarde was on its way to me in Jhb CBD. Friday I am still waiting and they admitted they had the incorrect number for me. When I spoke to Masilo M in upgrades yesterday he confirmed it was their error and I would get my phone yesterday and to phone him if I did not. When I phoned today and got hold of someone after 10 minutes I was told Masilo was not in today...he is working again this weekend. Great service Voadacom. I use the phone for business and its already taken 5 days to get a cellphone delivered to a location 30 minutes away......TIME TO SWOP!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Jul 2016, 09:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team