Worst comm company in South Africa

Item: Vodacom
Rating: 1
Author: Mohamed S

I called Vodacom to cancel my line end of Sep 2020 and they confirmed it will be stopped by End of October 2020 Yet, my account have been deducted on Nov 1st and Dec 1st!!! Tried calling, sending emails with no response What a cheap approach to rob people

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Dec 2020, 07:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Dec 2020, 07:24

Official