RG
Reshen G

1 reviews | Active since Dec 2022

23 Dec 2022, 11:22

worst client experience ever!!!

poor service&no regard for TCF. all requests was closed by vodacom with no attempt to re-establish my internet after I had requested feedback and not another consultant saying "will escalate". Been escalated so much that Im the clouds. but without internet.🤬.#Pathatic

Vodacom closed me tickets without any attempt to resolve. they are delaying through this festive season with no fibre

0
Replies (1)
Vodacom
Vodacom's reply23 Dec 2022, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team