1 reviews | Active since Sept 2016
Worst cellular provider ever
<p>Vodacom are really the worst provider ever. They have no customer service and the call center is really ***********.</p> <p>They have not returned one call and it has been 16 days. Use any other provider because Vodacom has no costumer service.</p>
after several attempts from me phoning them they kept on giving me different advice and just passing the buck. 16 days later and still nothing. Vodacom is really pathetic and everybody should rather use a proper cellular provider.
after several attempts from me phoning them they kept on giving me different advice and just passing the buck. 16 days later and still nothing. Vodacom is really pathetic and everybody should rather use a proper cellular provider.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom are really ***********. After I had to take off from work to go into the shop that made the mistake I had to wait 90 minutes for the manager to finish her lunch break. Then they admitted their mistake but the person that made it wasn't at work and didn't answer his phone so they couldn't assist me. They also made a mistake on my monthly installment but called it a handwriting error. Well done Vodacom keep up the nonexistent client service. Worse cellular provider ever.
Vodacom are really ***********. After I had to take off from work to go into the shop that made the mistake I had to wait 90 minutes for the manager to finish her lunch break. Then they admitted their mistake but the person that made it wasn't at work and didn't answer his phone so they couldn't assist me. They also made a mistake on my monthly installment but called it a handwriting error. Well done Vodacom keep up the nonexistent client service. Worse cellular provider ever.