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Alexander V

1 reviews | Active since Jun 2015

11 Jun 2019, 08:12

Worst cellular network service ever

I went to upgrade my phone. Then vodacom said to me I can't because my profile is to low. The phone that I upgraded to was way cheaper than my original contract. How does my profile drop and I can't upgrade to anything if I haven't miss any payment to them at all they Wil never see me againn Wil cancel all 5 of my contracts and Wil go to another service provider. Vodacom the leading network my a#.

0
Replies (3)
Vodacom
Vodacom's reply11 Jun 2019, 09:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply17 Jun 2019, 13:40
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.  Regards  Consumer Website Team 

Best regards,

AV
Alexander V's update17 Jun 2019, 15:01
Reviewer Update
No one tried to call me me I am still waiting