Worst celluar provider ever
<p>I have been trying to cancel my account for the last 5 weeks now and the service i am recieving is perfect justification why I will never be a customer again and I would definately discourage anyone from joing Vodacom</p> <p> </p> <p>I've emailed, I've called, I've gone to your store at woodmead and sandton, i've laid a complaint on facebook and i still havent recieved a cancellation quote and am being charged for a contract that i am no using.</p> <p> </p> <p>This is against consumer rights and you are deducting money from me when you havent supp**** me with a quote to pay our my contract.</p> <p> </p> <p>your agents are rude and keep cutting the call, i even have a witness that sat with me throug the call and the agent refsed to give me her full name. I only have her first name Hunadi at retentions. It is shockin how Vodacom treats it customers</p> <p> </p> <p>I want a cancellation quote so that i never have to deal with you again</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
