CK
Camila K

1 reviews | Active since Nov 2011

06 Jul 2018, 08:16

WORST CELLPHONE SERVICE PROVIDER BY FAR

I have been trying for a week to get Vodacom to send me a letter stating that I purchased a new phone for insurance purposes.

I tried calling, emailing and nothing or no one helps. they are so quick to take my money but don't offer the support one needs.

A simple letter!!!! come on man

0
Replies (2)
Vodacom
Vodacom's reply06 Jul 2018, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2018, 13:07
Official

Dear Camila

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

CJ