MLR
Marie-Louise LE ROUX

1 reviews | Active since Jul 2025

21 Jul 2025, 10:27

Worst cell service ever!!

Vodacom are *******, they take your money and the blacklist your number a week later. I have been in and out of the Clearwater vodacom store now for almost a month. They don't even respond to their own staff members... shocking!!!! Over the phone, every consultant says the same thing, 72 hours, 72 hours. Are they running an operation mockingbird over there?

0
Replies (2)
Vodacom
Vodacom's reply21 Jul 2025, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
MLR
Marie-Louise LE ROUX's update21 Jul 2025, 17:05
Reviewer Update
Good day Vodacom,

Even thou it took a hello peter message to get a resolve.

I would like to thank a lady, her name is Olivia, she was patient and extremely professional.

She also resolved what took almost 30 days in 3 hours. Go Vodacom... you have a diamond in hand, and I Truely hope you look after your gems.

Kind regards