WORST CELL PHONE COMPANY EVER

Item: Vodacom
Rating: 1
Author: GARY H

<p>FOR THE THIRD TIME OUR PHONES AT WORK HAVE BEEN SUSPENDED FOR NON PAYMENT. WE HAVE SENT THEM PROOF OF PAYMENT. THEY JUST DONT SEEM TO FIND THE PAYMENT. I THINK THEY MUST FIRE THEIR FINANCE DEPARTMENT AND GET PEOPLE WHO KNOW HOW TO DO THE WORK PROPERLY. THEY NARE PATHETIC. HOW MANY TIMES MUST WE SEND THEM PROOF OF PAYMENT.</p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

29 Dec 2016, 13:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply29 Dec 2016, 13:10

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

GARY H's updateReviewer Update

29 Dec 2016, 13:33

NOT HAPPY WITH VODACOM'S SERVICE. PROMISES PROMISES BUT NOTHING HAPPENS

GARY H's update29 Dec 2016, 13:33

Reviewer Update

NOT HAPPY WITH VODACOM'S SERVICE. PROMISES PROMISES BUT NOTHING HAPPENS

Vodacom's replyOfficial

30 Dec 2016, 10:10

Dear Mr Holman,

Great News your problem is resolved.

Regards,

Cassandra

Vodacom's reply30 Dec 2016, 10:10

Official

Dear Mr Holman,

Great News your problem is resolved.

Regards,

Cassandra