Worst case turnaround time of 21 days exceeded
<p>Never choose vodacom! Terrible service. Terrible after sales! After 21 days (worst case turnaround time) of booking my phone in , it's still not ready. This is the 4th or 5th time I booked my phone in under warranty. Now I want a new phone from vodacom to compensate for the phone not being repaired correctly at times, not keeping up to standard and breaking promises to clients with respect to TAT specified on job card. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
