WORST CANCELLATION SERVICE (ONLINE UPGRADE)

<p>After changing my contract details online, I discovered that the new contract comes with a new number which was never discussed with me. I've had the same number for almost 22 years. I cancelled the contract & 4 weeks later the phone has not been collected & I've received my 1st invoice. I've called Vodacom on numerous occasions but to date no collection of device yet. I'm at wits ends on what to do!!! I can just as well talk to an automated answering service or robot. No extra effort to sort out my problem. </p>