Worst Call Centre Service EVER!
<p>I received a notification yesterday about my debit order bouncing, my service was immediately suspended although the letter said I have 7 days to sort it out. I paid, sent proof of payment to ********** I then called the accounts department to request that my services be reintstaed and the call centre agent Kgopolang said he cant help me, i have to wait for the admin department to process and he doesnt know how long that will take, I asked for his supervisor, he kept me holding for another 10 minutes and said the supervisor will call me back, then hung up on me!!! considering I have 3 accounts with Vodacom, I really don't think I deserve such atrocious service!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
How will I get this whatsapp? All my services are still not acticated!!!
How will I get this whatsapp? All my services are still not acticated!!!
