1 reviews | Active since Sept 2016
Worst Call Center Service in the World - What an horrific experience
<p>I have never in my life experienced such bad quality service from a company before. Not only was extremely conflicting information give n to me about my accounts, only one of my several questions could be answered - My call was transfered to the client service department from the billing deprtment nd then back to billing with no reference numbers and clarfication to my questions.</p> <p> </p> <p>You pride yurselves on being one of the best servive providers and I have bee a loyal customer for many years, it is with regret that I have to resort to social media to air my frustration because none of your agents assisting me could remotely understand or explain my query.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
