1 reviews | Active since Mar 2009
WORST call center in South Africa
How is this that I get to lodge a hello peter complaint twice because your call center is just the worst I was kept holding for 15 min was passed from one person to the next, the one person asked for my ID gave it, they did not even wait for the last digit en then put me to some automated answer system without even telling me that they are transferring me.
I made payment this morning from my bank account (capitec) and send POP to ********** like i did last month.
My account is currently locked and I would like to be oppened please can you assist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian