CS
Christel S

1 reviews | Active since Feb 2021

04 Feb 2026, 12:08

Worst business ever

This is the message that I have received from Vodacom this morning, really...what more do I have to do to get Vodacom and their *********** employees off my case and take this off my credit record,for havens sake can someone just resolve this issue please because its really working on my last nerve,after resolving it 2 weeks ago,now I owe them again,how the hell is that possible...this is really so unacceptable...PEOPLE MUST THINK THRICE BEFORE TAKING OUT CONTRACTS FROM VODACOM,WHATS THE USE OF PAYING PREMATURE CANCELLATION BUT THEY DONT CLOSE THE ACCOUNTS,WHAT THE USE OFF CANCELLING A EXPIRED CONTRACT BUT THEY STILL BILL IT Hi. Payments made easy. SMS PTP to 31050 if you are paying R1725.50 on your Vodacom account I***6 in the next 5 days. Questions? Call ***. Vodacom.

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2026, 13:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team