SH
Saad H

1 reviews | Active since Apr 2018

27 Nov 2018, 19:47

Worst Black Friday Deal By Vodacom.

Worst Black Friday Deal by Vodacom. The deal for Nokia 8 sirocco was rand 165 .I app**** for this contract online received the email from Vodacom below :::::--- A Call Centre agent will contact you shortly for more information, or keep an eye on your email for more information on your application. You can track the status of your application to see how it is progressing. PLEASE NOTE: Our RAM agents will request to see your ID book, Smart ID card or valid passport used to create the order before they deliver the device. Your device will be delivered on a weekday between 8 am and 5 pm , depending on delivery address and location. Your order details Nokia 8 Sirocco Smartphone Device colour Black SIM type Stock status Stock available online Plan type uChoose Flexi 165 Contract duration 24 months Data allocation 0 MB data per month Minute allocation R165 airtime month SMS allocation 0 SMSs per month Delivery cost Free next day delivery Total cost (incl. VAT) R165.00 p/m Didn't received any call from Vodacom so I decided to call them today had to wait for about 45 minutes before I could speak to an agent , then am being told that they no more issuing this contract as it's sold out.If it was sold out why didn't you have sold out on Nokia as other contract you had sold out.If you do not give this contract then you are false advertising online.

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Replies (3)
Vodacom
Vodacom's reply28 Nov 2018, 07:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply28 Nov 2018, 11:51
Official
Dear Saad, 
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.   Regards Ashwin Abdurahman Consumer Website Team(SA)    
SH
Saad H's update12 Dec 2018, 18:22
Reviewer Update
Actually this query wasn't solved.I was not happy with the result .