MM
Motaung M
1 reviews | Active since Aug 2016
23 May 2023, 17:43
Worst billing
Worst data and billing Our excessive billing is still not sorted. We’re paying after our dispute wasn’t resolved. Now our bill is even higher. We resorted that we will still pay, yet move to Pre-paid by Monday (22nd May), still not done and it’s Tuesday getting onto Wednesday.
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Vodacom's replyOfficial
24 May 2023, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team