DS
David S
1 reviews | Active since Mar 2013
23 Jun 2020, 16:21
Worst attitude
After making arrangements to pay my cellphone during the COVID 19 lock down period my line was still suspended and the agent that I spoke to to resolve this matter had a serious attitude problem. After 20 years with vodacom I think it is time to move to a new provider
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Jun 2020, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DS
David S's updateReviewer Update
26 Jun 2020, 10:032 days and no contact
DS
David S's update26 Jun 2020, 10:03
Reviewer Update
2 days and no contact
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David S's updateReviewer Update
30 Jun 2020, 16:21Yes after I contacted your department 4 times today
DS
David S's update30 Jun 2020, 16:21
Reviewer Update
Yes after I contacted your department 4 times today