MA
Massimo A

1 reviews | Active since Jan 2018

18 Jan 2018, 17:39

Worst assistance ever.

I have paid into an old inccorect account and I have tried to contact Vodacom for assistance and nobody could assist me on this matter. I eat phone calls every 20 minutes and sms constantly. I’ve only but had the worst experience with the accounts department and in geneneral and I have quite a few contracts with you guys.

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2018, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,