ML
Mpho L
1 reviews | Active since Feb 2022
23 Feb 2022, 17:48
Worst after service ever received
After being sent from Pilar to post, and speaking to a number of agents, I am stuck with a router that doesn't work, I have exhausted all avenues to sort out my query which was crested by vodacom in the first place.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ML
Mpho L's updateReviewer Update
28 Feb 2022, 19:42I would like to thank Thabo Motsitsi at Vodacom Alberton Newmarket for an exceptional service. I was stuck with a wifi router that didn't work, after days of speaking with agents who couldn't assist me. Thank you so much
ML
Mpho L's update28 Feb 2022, 19:42
Reviewer Update
I would like to thank Thabo Motsitsi at Vodacom Alberton Newmarket for an exceptional service. I was stuck with a wifi router that didn't work, after days of speaking with agents who couldn't assist me. Thank you so much