1 reviews | Active since Jan 2016
Worst after sales service in the industry
I have been a vodacom user for many years now i moved from Cell C to Vodacom as my son told me that Vodacom is the best network. I have been struggling with coverage problems since i moved to Vodacom has been to the Vodacom store many times to complain phoned the help line many times sometimes holding on for almost a hour and then the call drops. They have been full of empty promises that they will send a technician to do a signal test and if necessary install a signal booster. Needles to say the technician never came. I have no Internet service and my phone has contract includes 2gig a month that i cant use as there is no coverage. It is so sad to see that a big company like Vodacom is treating a old persons like myself in this kind of way..Please Vodacom wake up and assit your clients. Like i tell my friend i can not complain about Vodacoms service beacause they dont have any service PS no wonder Vodacom is on top of the complaint list
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
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Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
