MM
Marcel M

1 reviews | Active since Dec 2019

17 Jan 2023, 12:24

Worst

I have the worst service from vodacom kathu branch where I purchased late line,my wifi never works or I have bad uploade and download speed I have ****acked numers time and no help I am paying almost R900 for some kind of service pathetic at its best I no longer want to use this at al seeing no help

0
Replies (3)
Vodacom
Vodacom's reply17 Jan 2023, 13:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MM
Marcel M's update12 Feb 2023, 08:32
Reviewer Update
I am still waiting for help on the guy hoe phoned me from vodacom regarding the termination of you're lte pakket that needs to refunded and canceld
MM
Marcel M's update15 Feb 2023, 10:13
Reviewer Update
I am now really up to here for vodacom I really don't know what to do anymore I have now spoken to 6 different people different stories difrent numbers and still no help