JB
Janine B

1 reviews | Active since Sept 2016

23 Sept 2016, 12:02

Worsed service ever

<p>I went to vodacom in my lunch time yesterday got a number and was not assisted. Phone the call centra at at about 17:50 to ask if they could assist with my sinc error and the call cut, when I phoned back they were experiencing high call volumes. Today again I went to vodacom for assistance again got a number but was not assisted as there are only 3 consultants available and these things time, they suggested i come after work. I do not have time after work.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team