1 reviews | Active since May 2016
Worsed experience ever
<p>Vodacom has no customer service at all.</p> <p>They've cut my service due to non payment. I called them on Friday 13/05/2016 to advise that I've made payment of <br />R100 on 20 April and another R100 on the 10th May. I was requested to send my proof of payment to ***. I've sent it on Friday. On Sunday I called again and advised that my service have still not been reinstated the fool that I spoke to advise to send the proof of payment to '***' and advised that the turnaround time is 2 hours. I phoned again on Monday and spoke to Lebogang, she advised to send the proof of payment to '***'. I sent it to her, she confirmed that she has receieved it and that it will take 2 hours to be reinstated. I send her an email on Tuesday and had no reply. I sent an email again today and had no reply.</p> <p> </p> <p>I need my query to be resolved urgently.</p>
Best regards,
Best regards,
