RR
Rashid R
1 reviews | Active since Jan 2024
05 Jun 2024, 14:56
worse worse vodacom
Hi, i have seeking assistance since Elite Mobile called me last year nov to renew my vodacom contact, their agent misinformed me about the package, but then after a month i came to realize that the package is not unlimited as i was promised by him. but i got hold of elite mobile in Dec and eventually after some time elite mobile took some time and rewind the calls and acknowledge that their staf misinformed about the package ND they cancelled the contract in march. but now i am receiving calls from (VVM the debt collector company)that i owe them R1700 for early termination contract. i cannot get any assistance, i been calling vodacom helpline, i visited thir store no one is assisting . plz help
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Replies (1)Vodacom's replyOfficial
06 Jun 2024, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2024, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
