VC
Vulani C
1 reviews | Active since Sept 2019
02 Nov 2022, 13:12
Worse Vodacom experience
I had a contract with Vodacom and when it ended in August I called and asked to be put on red flex zero and the sent me a letter to show that after August I won't pay anything is the contact has ended to my surprise they started charging me R30 from September and October which I reversed the debit and blocked, and today the debited R60 for the service I did not sign up for
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Vodacom's replyOfficial
02 Nov 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team