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elma S

1 reviews | Active since May 2014

09 Mar 2015, 13:41

Worse than the Vodashops in Tzaneen you can't get!

I've received a new corporate cellphone and needs to do a SIM swop. On Thursday, 5 March I went to Vodacom Tzaneng Mall to request a new SIM Card. As usual they don't have and tell me to go to the Vodacom shop in Tzaneen Crossing. today I went to Vodacom in Tzaneen Crossing and as predicted they also don't have. \Try again later"is the response. They are not interested in taking a number where they can contact you when they receive stock - that would be too big an effort. Is there somebody at Vodacom who is actually willing to do something about the poor service that we are faced with in Tzaneen?"""

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2015, 14:19
Official
Hello elmasteyn,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites