Worse than the Guptas
<p>My mother who is a pensioner has an account with vodacom with 3 lines. Yesterday I paid an amount of R234 on the account to make sure there are no arrears on the account. They soft blocked all 3 lines without contacting us and once the account was paid, the block remains on the lines. I have called Friday alone 8 times to have this problem solved, without success. The last person I spoke to just dropped the call on me. </p> <p>This is not the first time vodacom has cost us communication problems. So far I have lost R12000 because of the incompetence of Vodacom and I will claim this loss against them. They refuse to reinstate the service because they want to force us to take debit order, which we won't because these bunch of ****** add R100 extra on the monthly bill if the debit does not go off. </p> <p> </p> <p>I want to tell everyone who reads this not to do business with vodacom because they will ***** your money. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
