WK
Wynand K
1 reviews | Active since Mar 2011
28 Nov 2018, 07:15
Worse than SOE
So have a nother month passed and still no phone call no email no communication at all from Vodacom regarding my xbox that I was suppose to get. Maybe its time now to take things to the Next Level and start publishing this on all social media sites, so that people in South Africa can see that they should not use Vodacom as a ISP for their fiber. Also no one can still give me an answer to why Vodacom is will to give me a fiber contract but not a cell phone contract. I am really shocked with the service from Vodacom and connot believe how they treat their loyal customers that have been with them for all most 10 years.
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Replies (2)
Vodacom's replyOfficial
28 Nov 2018, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2018, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Nov 2018, 12:21Dear Wynand,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Vodacom's reply28 Nov 2018, 12:21
Official
Dear Wynand,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)