BE
Bridget E
1 reviews | Active since Mar 2009
08 May 2023, 11:08
Worse than Eskom - worlds WORST service
New ipad and 5GB Data Top Up plan purchased, received Tues 2nd May, despite activating sim on self help, ipad still not reading sim. Naturally one cannot get hold of anyone from Vodacom, their shared contact details like whatsapp number *** or text ***0 goes into a big black hole, but you can be assured they will DEBIT the money off my account - they just dont CARE if you are able to easily secure the services being paid for - WORSE THAN ESKOM
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Vodacom's replyOfficial
08 May 2023, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2023, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team