NB
Nathan B
1 reviews | Active since Jul 2014
12 Feb 2023, 15:21
Worse than Eskom
And so it continues weeks after signing up for Fibre, still no installation and no replies to my emails requesting when it will be installed.
Make no mistake, Vodacom doesn't care about its customers any more than Eskom. Atleast Eskom gives you updates. Vodacom gives you nothing.
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Vodacom's replyOfficial
13 Feb 2023, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team