Worse than Eskom, again...

Item: Vodacom
Rating: 1
Author: Nathan B

Fibre network randomly goes down every week.

Someone from vodacom will read this message, call me to look into the matter, in other words, do nothing...

To make things worse, over the last month even when it is up and running, the responsiveness of the network is about 5000 miliseconds...

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Nov 2023, 09:53

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Nov 2023, 09:53

Official